Walt Disney World is well known for its complimentary resort-wide transportation. While this aspect helps some families streamline their vacation, many families choose to rent a car while at the resort. Having a rental car at your disposal opens up new vacation options like visiting one of Orlando’s many other experiences. There are many options in the Central Florida area for car rental services, but you may not know that you can actually rent a car on Walt Disney World property. Guests visiting the resort have access to a Car Care Center as well as a couple of hotel locations that offer car rentals from two well-known companies with a few added perks for onsite guests.
Car Care Center
Walt Disney World’s Car Care Center is located adjacent to the Speedway gas station, near the Transportation and Ticket Center in the Magic Kingdom area. Here guests can request roadside assistance, get their own cars serviced, and rent a car from Alamo Rent-A-Car and National Car Rental. This convenient option may work best for families wishing to split their time between Walt Disney World and other Orlando attractions, or those that want more freedom in how they get around the resort.
Car rentals can be prearranged through either Alamo or National’s websites or up to 24 hours in advance through the Car Care Center. Guests staying at a Walt Disney World Resort hotel can also inquire about car rentals at their hotel’s concierge or use any Walt Disney World Resort lobby phone to be connected to Alamo at the Car Care Center.
Car Care Center Phone Number
6:00 AM – 8:00 PM, Monday – Friday
6:00 AM – 6:00 PM, Saturday – Sunday
Alamo also offers an after-hours drop box option for guests to return rental-car keys outside normal operating hours. Please note that after depositing your keys and vehicle, you will need to arrange private transportation back to your hotel as the complimentary shuttle service will not be available and the Car Care Center is not on any Disney Transportation bus route.
Car Care Center Shuttle
A complimentary shuttle is available between Walt Disney World’s theme parks and hotels and the Car Care Center. This service picks up and drops off at all Walt Disney World operated hotels as well as the 4 theme parks, water parks, Disney Springs, and ESPN Wide World of Sports complex. Shuttle service must be prearranged and a pick-up time can be set up by calling (407) 824-3470 ext. 1.
Hours of Availability:
6:00 AM – 7:30 PM, Monday – Friday
6:00 AM – 5:30 PM, Saturday, Sunday
Resort Hotel Pickup/Drop-Off Locations
Guests using the shuttle service will need to meet the shuttle at the designated time, outside the main lobby of most resort hotels. There are a few exceptions though, and guests at the following resorts will need to meet the shuttle at these locations:
- Shades of Green Resort: Outside, upper level
- Disney’s Fort Wilderness Resort and Campground: Outside, Outpost
- Disney’s Saratoga Springs Resort (including Treehouse Villas): Outside, Carriage House
Theme Park Pickup/Drop-Off Locations
There is also the option of arranging your Car Care Center shuttle to pick you up or drop you off at a park or Disney Springs. Shuttle stops can be found at the following locations:
- Magic Kingdom park/Transportation & Ticket Center
- Epcot: Taxi and shuttle parking
- Disney’s Hollywood Studios: Bus parking charter C-8
- Disney’s Animal Kingdom park: Disabled parking
- Disney’s Blizzard Beach: In front of the main guest entrance
- Disney’s Typhoon Lagoon: In front of the main guest entrance
- Disney Springs area: Between AMC Theatres and Planet Hollywood
- ESPN Wide World of Sports: In front of the main entrance
Other Onsite Car Rental Locations
Guests staying at either Shades of Green or the Walt Disney World Dolphin Hotel have access to car rental desks located in their hotels. Both Alamo and National car rentals are available. It should be noted that these desks keep shorter hours than the Car Care Center, but guests renting at the Dolphin can drop off their car to the hotel’s valet service during after hours.
Shades of Green’s rental desk is only open to active duty and retired military guests with proper ID. Military discounts are occasionally available. This desk is only open for a short amount of time each morning so plan accordingly.
Walt Disney World Dolphin Hotel
Hours of availability: 8:00 AM – 4:00 PM
Shades of Green
Hours of availability: 8:00 AM – 12:00 PM
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