This morning LEGOLAND® Florida Resort officially reopened their doors post COVID-19! As the health and safety of guests and employees at LEGOLAND® Florida Resort continues to be paramount, the Resort’s extensive plan of enhanced health and safety measures includes reduced capacity, cashless payments, social distancing practices and enhanced cleaning regimes.
The Resort will have adjusted operating hours as we continue to move toward getting back to summer. Park operational hours of 10am to 5pm and Water Parks hours of 12pm to 4pm.
You can continue to book your LEGOLAND Florida vacation with the peace of mind that there is the option to change your hotel or vacation package reservation date up to five (5) days before your trip without incurring a fee. If you contact a travel advisor from Key to the World Travel, they can help you with your reservation.
For new Annual Passholders, you can now visit our theme park up to 100 days after your purchase to activate your new annual pass.
For existing Annual Passholders, they will be extending the validity of your pass based on the duration of our closure period or, in the case of our Annual Passholders using monthly pay, reinstating your pass payments starting June 1 as we welcome you and your families back to experience our parks.
For Guests who had a dated ticket that was valid during closure dates, they will be extending the validity window of your ticket through the end of 2020 so that you have the flexibility to visit us later in the year.
The Peace of Mind Policy applies to new LEGOLAND® Florida Vacation Packages & new LEGOLAND Florida Annual Pass purchases from March 9:
For a limited time, all reservations can be rescheduled up to 4 P.M. Eastern Time five (5) days prior to scheduled arrival date free of charge. Any changes to your reservation are subject to availability and new room rates may apply. If you made your booking within five (5) days of arrival, no cancellations, changes or refunds are allowed. In the event of no-show, all monies are forfeited. Tickets and Extras are non-refundable once issued, but may be used up to one year from the original reservation date. Restrictions may apply.
This policy applies only to reservations made directly through LEGOLAND® Vacations. If your travel plans were arranged by a third-party, including travel agents, travel-booking websites, or other businesses independent of LEGOLAND® Parks and Resorts or LEGOLAND® Vacations, please contact those suppliers directly to understand their policies and any applicable fees for changing or cancelling a reservation.
The extension of the redemption window for all new LEGOLAND Florida Annual Pass purchases (current pass purchases must be activated/redeemed at the LEGOLAND Florida Front Gate within 60 days of purchase) to 100 days from date of purchase is available to guests who purchase a valid Annual Pass product between March 11 and July 31, 2020. Regular Annual Pass terms & conditions apply per pass type as outlined in the terms & conditions specific to each pass type.
The Peace of Mind Policy applies to existing LEGOLAND Florida Annual Passholders and LEGOLAND Florida tickets purchased for closure dates through the duration of closure:
All active Annual Passholders, who are not currently enrolled in Monthly Pay, will receive an extension of one month for every month that the Park is closed based on the valid dates for their existing pass. All active Monthly Pay Passholder’s monthly payments were suspended starting April 1, 2020 and will be reinstated as of June 1, 2020 based on the park’s announced reopening date. Regular Annual Pass terms & conditions apply per pass type as outlined in the terms & conditions specific to each pass type.
Any unused tickets that were valid for specific dates during the announced closure period (excludes FLEX tickets) of March 16 – through the duration of closure will be valid to use as regular admission on any valid day (based on the ticket type purchased) for the rest of 2020, upon reopening, with no additional fee. Regular terms & conditions for tickets, as outlined during purchase, still apply.
Now is the time to plan your perfect vacation! Having a travel advisor means someone there to have your back in any occurrence! There is no additional cost to you and you have peace of mind knowing that your vacation is in good hands. Contact our friends at Key to the World Travel® for a free, no-obligation quote for your next trip. Click here.