Universal Orlando’s Virtual Line Experience 101

Universal's Virtual Line Pass
Photo Courtesy Universal

With Universal Orlando Resort now reopen after a lengthy closure, we’ve all had to change the way we experience the parks. One of the biggest changes is how the resort is handling lines for their attractions. Many of Universal’s biggest rides are now using a virtual queue called the “Virtual Line Experience”. With this, guests can reserve their spot in line at an attraction and are then free to explore the rest of the park until their ride reservation is up.

Line reservations can only be made on the day of your visit and must be made after entering the park. Universal uses Bluetooth technology to determine if you are within park gates, and will not allow you to make a reservation if you aren’t. You are allowed to make up to 2 reservations that do not overlap so you will have to wait until after the one attraction pass is used or expires before making another one in the same timeframe. For guests with Express Pass, you can bypass the reservation system and enter those eligible attractions through the Express Pass line as usual.

It should be noted that the use of Universal’s Virtual Line Experience doesn’t mean you won’t have any wait at all. The system is used to cut down on the number of guests standing in line, and you will most likely still have to stand in line for a short while.

Universal's Virtual Line Pass

Virtual Line Experience Attractions

Not every ride at Universal Orlando Resort is eligible for Virtual Line Experience and may vary by the level of park attendance. The current list of eligible attractions can be found on the official Universal Orlando Resort app (you’ll see a link right at the top of the app when you log-in). You can also find signs outside of eligible attractions with QR codes. Scanning these codes will take you directly to the reservation system on your phone.

Currently, Universal is offering the Virtual Line Experience for the following attractions:

Universal Studios Florida

  • Despicable Me Minion Mayhem
  • Fast & Furious – Supercharged
  • Harry Potter and the Escape From Gringotts
  • Race Through New York Starring Jimmy Fallon
  • Revenge of the Mummy

Universal’s Islands of Adventure

  • Hagrid’s Magical Creatures Motorbike Adventure
  • Harry Potter and the Forbidden Journey
  • Pteranodon Flyers
  • Skull Island” Reign of Kong

How To Reserve A Virtual Line Experience Pass

To reserve your Virtual Line pass, you’ll click on the desired attraction from the eligible ride list.

From there you will be presented with a list of open return times for the attraction. The return times are broken up into 30-minute windows, which allow you to experience the ride anytime during that window. You’ll need to also choose how many people in your riding party by using the slider at the top. You are allowed to create a ride party with up to 8 guests.

Universal's Virtual Line Pass

After choosing your time and designating your ride party, you will then see a screen with a QR code, the number of guests in your party, and the date and time of your pass. You will need to present this to the Team Member at the attraction to enter. From here you can edit your party or change your reservation time. We recommend taking a screen capture of your pass in case there are issues with the app.

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