Frequently Asked Questions About Using Disney Genie

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The new Disney Genie Service has arrived! There are a few different components to this new service and with them, there are many questions about how to use it, what it is, etc. This is a list of frequently asked questions( FAQs) about using the Disney Genie to help you understand the details.

What is the Disney Genie?

The Disney Genie is a complimentary service designed to help you get the most out of your visit to the Walt Disney World Resort. It is built into the My Disney Experience mobile app. When you sign in to your Disney account, you will see a button giving you the option to access Disney Genie.

Disney Genie FAQs

Once you click on “Get Started”, set up your Disney Genie. Select your preferences and interests throughout the parks and the Disney Genie will make recommendations based on these. The app will also update throughout the day to show you wait times, recommended attractions, dining options, etc.

Please note, the recommendations made by the app may not be the best options for your location and plans. Your Key to the World Travel Advisor is an excellent resource to assist with accurate itinerary planning based on your vacation interests and plans.

What Is Included with Disney Genie+?

When you set up your Disney Genie, the Disney Genie+ is also available to purchase. The cost of this service is $15 per person, per ticket day. There are over 40 attractions included. Check out the list here.

In addition to shorter wait times, there are some fun new features included with the Disney Genie+. Take a listen to Audio Tales to discover fun facts and behind-the-scenes insights about the parks. Then, say cheese! There is a special collection of Disney-themed lenses for your mobile device. You may even discover your inner villain!

What are the Individual Lightning Lane Attractions?

The Individual Lightning Lane Attractions are the two most popular attractions in each park. These attractions are available for additional purchase each day starting at 7:00 am and are subject to availability. The pricing will vary depending on the day and attraction. Guests can choose two Individual Lightning Lane Attractions per day. If you have a park hopper ticket, you can select attractions from any of the parks.

When you purchase Individual Lightning Lane attractions, you select your return time, based on availability. You then have a one-hour window to experience the attraction.

Do I Have to Buy Genie+ or Individual Lightning Lane times?

No, you do not have to purchase Disney Genie+ or the Individual Lightning Lane times. This is a paid, and optional, service that is now being offered to help guests maximize their time in the theme parks. It is similar to the services that many other theme parks, such as Universal Orlando, offer.

It is a valuable addition to your theme park vacation, especially if you are visiting during a busy time of the year. However, you always have the option of waiting in the standby lines for almost all of the attractions in the parks.

When can I purchase Genie+ and Individual Lightning Lanes?

There are two ways to purchase the Disney Genie+. It can be added right to your vacation package for the length of your park tickets. For example, if you are visiting the parks for 5 days, you will have Disney Genie+ for each day for your whole party.

Alternatively, you may choose to add Genie+ daily once you arrive at the Walt Disney World Resort. This is how you add it from the My Disney Experience app.  I suggest adding it prior to 7:00 am on the day you plan to visit the park so that you are ready to go when it is time to select your first attraction.

The Individual Lightning Lane attractions are purchased the same day you plan to visit starting at 7:00 am. These cannot be purchased prior and are subject to availability.

Our friends at Key to the World Travel are great resources to help you find the best fit for your next Disney vacation! They can help you figure out the best way to add to Disney Genie+ and how to use it to maximize your park time!

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Are you considering a trip? This is a great time to plan your perfect vacation! Having a travel advisor means someone there to have your back in any occurrence. There is no additional cost to you and you have peace of mind knowing that your vacation is in good hands.

Contact our friends at Key to the World Travel® for a free, no-obligation quote for your next trip. Click here. If you love following along for the most up to date park information and news, follow us on Instagram too: @themeparkprofessor