Disney’s ability to create an incredible customer service experience for every guest is unparalleled. It’s not surprising that there is an over 70% return rate for first-time visitors to the parks and resorts. It appears the rest of the world agrees, as Newsweek has just named Disney Cruise Line, Disney Parks & Resorts and Disney Store Rank #1 in customer service!
In the survey of more than 20,000 customers, Disney Cruise Line ranked as the number one company overall, across a variety of industries, as well as in the “Cruise Line Operator” category. The survey also recognized Disney Parks & Resorts as the best in its category. And the Disney Store was awarded the top spot by consumers in the “Toy” category as well.
Heather is the proud owner of Theme Park Professor and Winds in the East Travel. For over 10 years, she has been covering everything from the latest merchandise to breaking news for her readers. As a New York native, Heather makes sure to visit the Orlando parks a few times a month, especially during the colder months. After all, what’s the point of having a Walt Disney World Annual Pass if you don’t use it?
Heather is a self-proclaimed Potterhead and also visits the Wizarding World of Harry Potter and the rest of Universal Orlando Resort multiple times a month. So, “Wands up!” for all the fellow Potterheads out there!
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